Privacy Policy

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LEGAL INFORMATION

Data of the person in charge

  • Identity of the person responsible: Gerard Pagès Rocas
  • Commercial name: Xplore Girona
  • NIF/CIF: 40358794G
  • Correu electrònic : hola@xploregirona.com

In this space, the user will be able to find all the information related to the terms and legal conditions that define the relationships between him and Xplore Girona as responsible for this website. As a user, it is important that you know these terms before continuing browsing.

Xplore Girona, as responsible for this website, assumes the commitment to process the information of users and clients with full guarantees and to comply with the European and state requirements that regulate the compilation and use of personal data .

This website, therefore, complies rigorously with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and with Royal Decree 1720/2007, of December 21, known as Regulation of development of the LOPD. It also complies with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002 of July 11 , of Services of the Society of the Information and Electronic Commerce (LSSICE or LSSI).

 

General terms of use

These general conditions regulate the use of the pages that are part of the Xplore Girona website, including the simple access, the contents and the services that are made available to you. Anyone who accesses the website at Xplore Girona (“user”) agrees to submit to the general conditions in force at any time for the web portal of those Privacy Policy.

 

Commitments and obligations of users

The user is informed and accepts that access to this website does not in any way imply the beginning of a commercial relationship with Xplore Girona. In this way, the user undertakes to use the website, services and contents without violating current legislation, good faith and public order.

It is prohibited to use the website for illicit or harmful purposes or that, in any way, may cause damage or impede the normal functioning of the website.

In the use of the website, the user undertakes not to carry out any conduct that may impair the image, interests and rights of Xplore Girona or third parties or that could harm, disable or overload the portal Xplore Girona or that prevents, in any way, the normal use of the web.

However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and, therefore, Xplore Girona cannot guarantee the absence of malware or other elements that may be produce alterations in the user’s computer systems (software and hardware) or in the electronic documents and the files they contain, even if they have provided all the necessary means and the appropriate security measures to avoid the presence of these harmful elements.
elements nocius.

 

Security measures

The personal data communicated by the user to Xplore Girona can be stored in databases, automated or not, whose ownership corresponds exclusively to Xplore Girona, that assumes all the technical measures, organizational and security that guarantee the confidentiality, integrity and quality of the information they contain, in accordance with the provisions of the current regulations on data protection. The communication between users and Xplore Girona uses a secure channel and the data transmitted are encrypted by https protocols, which guarantee the best security conditions so that the confidentiality of the users is guaranteed.

 

Platform for conflict resolution

Xplore Girona also makes available to users the platform for dispute resolution provided by the European Commission and that is available to the following:  https://ec.europa.eu/consumers/odr/

Intellectual and industrial property rights

Xplore Girona is the owner of all industrial and intellectual property rights related to the content included in this website or in the different materials published for the exercise of the entire activity. The information and content of any of the means and resources edited by Xplore Girona can be used and reproduced at will under the parameters set by the Creative Commons License. . This work is subject to a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Creative Commons license.

In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights for the introduction of a certain content on the web, they must notify this circumstance to Xplore Girona indicating:

  • Personal data of the interested party who is allegedly infringed, or indicate the representation with which he acts in case the claim is presented by a third party other than the interested party.
  • Indicate the contents protected by the intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated and an express statement in which the interested party is responsible for the veracity of the information provided in the notification.

 

External links

The pages of the Xplore Girona website provide links to other own websites and to content that is owned by third parties.

Exclusion of guarantees and responsibility

Xplore Girona grants no guarantee or is responsible, in any case, for damages of any kind that may arise from:

  • The lack of availability, maintenance and effective functioning of the website, or of its services and contents.
  • The existence of malware, malicious or harmful programs in the contents.
  • Illicit use, negligent, fraudulent or contrary to this legal notice.
  • The lack of legality, quality, reliability, utility and availability of the services provided by third parties and places available to users on the website.
  • The lender is not liable for any damages that may arise from the illegal or improper use of this web page.

Applicable law and jurisdiction

In general, the relations between Xplore Girona and the users of the telematic services present on this website are subject to the Spanish legislation and jurisdiction and to the Girona courts.

Contact

In the event that any user has any doubts about these legal conditions or any comment about the portal Xplore Girona, please contact hola@xploregirona.com

 

PRIVACY

Your privacy is important to us.

In this privacy statement we will tell you what personal data we collect from users and how they are used. We encourage you to read these terms carefully before providing your personal information on this website.

This website respects and takes care of personal data of users. As a user, you must know that your rights are guaranteed.

We have strived to create a safe and reliable space and that is why we want to share the principles that we apply regarding your privacy:

  • We will never request personal information unless it is really necessary to provide the services you require.
  • We will never share personal information of users with anyone, except to comply with the law or if we have your express authorization.
  • We will never use your personal data for a purpose other than the one expressed in this privacy policy.

We warn you that this privacy policy may vary depending on legislative or self-regulatory requirements, so we advise you to visit it periodically. It will be applicable if you decide to fill out a contact form where personal data is collected.

Xplore Girona, has adapted this website to the requirements of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and in the Royal Decree 1720/2007, of December 21, known as a Regulation of development of the LOPD. It also complies with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002 of July 11, of Services of the Society of the Information and Electronic Commerce (LSSICE or LSSI).

For the purposes of the aforementioned General Data Protection Regulations mentioned above, the personal data that you send us through the forms of the web will receive the treatment of “Users of the website and subscribers”.

For the treatment of user data, we implement all technical and organizational security measures established in current legislation.

 

Principles that apply to your personal information

In the treatment of personal data, the following principles will be applied, which are in line with the requirements of the new European data protection regulations:

  • Principle of legality, loyalty and transparency: We will always request your consent for the treatment of your personal data for one or more specific purposes of which you will be informed in advance with absolute transparency.
  • Principle of data minimization: Only the data strictly necessary in relation to the purposes for which they are required are solely requested.
  • Principle of limitation of the term of conservation: The data will not be conserved for longer than is necessary for the purposes of the treatment. Depending on the purpose, you will be informed of the corresponding conservation period. In the case of subscriptions, we will periodically review the lists and delete those inactive records for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way as to guarantee adequate security and confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of user data by third parties.

How did you get your information?

 

The personal data we deal with in Xplore Girona,  comes from the contact form, registration of the newsletter or through the process of purchasing the website www.xploregirona.com

What are your rights when you provide us with the data?

Anyone has the right to confirm whether in the Xplore Girona, we have personal data that concerns him or not.

The interested parties have the right to:

  • Request access to personal data related to the interested party.
  • Request the rectification or deletion.
  • Request that treatment be limited.
  • Oppose treatment.
  • Request data portability.

Those interested will be able to access their personal data, as well as request the rectification of the inaccurate data or, if applicable, request their deletion when, among other reasons, the data are no longer necessary for the purposes that they were picked up. In certain circumstances, the interested parties may request the limitation of the processing of their data; in this case they will only be retained for the exercise or defense of claims.

In certain circumstances, the interested parties may oppose the processing of their data. Xplore Girona, will stop treating the data, except for legitimate motives, or for the exercise or defense of possible claims. As an interested party, you have the right to receive the personal information that is incomplete, that you have provided us and in a structured format, for common use and mechanical reading, and to transmit them to another person responsible for the treatment when:

  • Treatment is based on consent.
  • The data has been provided by the person interested.
  • The treatment is carried out by automated means.

By exercising your right to the portability of the data, you will have the right that the personal data be transmitted directly from responsible to person in charge when technically possible.

The interested parties will also have the right to effective judicial protection and to submit a complaint to the control authority, in this case, the Spanish Data Protection Agency, if they consider that the treatment of the personal data that concern them infringe Regulation.

 

For what purpose do we treat your personal data?

When a user connects to this website, for example, to send an email to the owner or to make a purchase, it is providing personal information from which Xplore Girona is responsible. This information may include personal information such as the IP address, name, email address, telephone, physical address, NIF and other information. By providing this information, the user gives their consent for their information to be compiled, used, managed and stored by Xplore Girona, only as described in the legal notice and in this privacy policy.

On the website of <a href=”https://xploregirona.com”> Xplore Girona,  </a> there are different systems for capturing personal information and processing information provided to us by people interested in the following purpose for each capture system:

  • Contact form: In this case, we request the following personal information: Name, Email, IP Address, which facilitates the same user to complete the contact form.
  • Purchase process: In this case, we will request the following personal information: Name and Surname, Address, Telephone, Tax Identification Number and e-mail.
  • There are other purposes for which we treat your personal data:
  • To guarantee the fulfillment of the conditions of use and the applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal information that is collected.
  • To help and improve the services offered by this website.
  • Other non-identifying information is also collected that is obtained through some cookies that are downloaded to the user’s computer when browsing this website, as detailed in the cookies policy.

In accordance with what is established in the general regulation of European data protection (RGPD) 2016/679, Xplore Girona. will be responsible for the processing of the data corresponding to the users of the web and subscribers.

Xplore Girona, does not sell, rent or transfer personal data that can be identified by the user, or will in the future, be made to third parties without prior consent. However, sometimes collaborations with other professionals can be made; in this case, consent will be requested to the users informing them about the identity of the collaborator and the purpose of the collaboration. They will always be carried out in accordance with the strictest safety standards.

Sending email messages for contact purposes

A special case of data processing in Xplore Girona are the emails that users send in order to contact Xplore Girona. for any purpose related to the services offered. Xplore Girona. Use the e-mail system provided by the server where the website and computer software are hosted for this use.

Legitimacy for the treatment of your data.

The legal basis for the treatment of your data is consent.

To contact or make comments on this website, consent is required with this privacy policy.

The commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Data category

The data categories that are dealt with are identifying data. We do not treat specially protected data categories.

How long will we keep your data?

The personal data provided will be preserved until the interested party requests the deletion.

To which recipients your data will be communicated?

Many tools we use to manage your data are contracted by third parties.

 

To provide the services strictly necessary for the development of the activity, Xplore Girona .Share data with the following lenders with their corresponding privacy conditions:

Google Analytics: An analytical web service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (CA), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help Xplore Girona, analyze the users’ use of the website. The information generated by the cookie on the use of Xplore Girona,  will be directly transmitted and filed by Google on the servers of the United States.

Hosting: Raiola Networks, with domicile at Spain. More information at: https://cdmon.com  treats the data in order to perform its hosting services at Xplore Girona, .

Web platform: Automattic Inc., domiciled in the USA. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. It treats the data in order to realize its services of platform web in Prospeccions en Sorra, S.C.C.L.

Newletter: MailChimp treats the data in order to realize the services of e-mail / marketing in Xplore Girona, . More information at https://mailchimp.com/

Navigation

By browsing Xplore Girona, , non-identifiable data can be collected, which may include: IP address, geographic location (approximate), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes those related to navigation habits. This website uses the following third-party analysis services:

  • Google analytics

We use this information to analyze trends, manage the site, to track users’ movements around the site and collect demographic information based on users as a whole.

Secret and data security

Xplore Girona, undertakes to treat personal data of users, respecting their confidentiality, and to keep them taking all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the one that establishes the current regulations for data protection.

This website includes an SSL certificate. It is a security protocol that makes the data travel completely and safely, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

Xplore Girona, cannot guarantee the absolute inexpugnability of the internet network and therefore the inviolability of the data through fraudulent access by third parties.

Regarding the confidentiality of the processing, Xplore Girona, will ensure that any person who is authorized by Xplore Girona, to process client data (including its personnel, collaborators and lenders), It will be under the appropriate obligation of confidentiality (be it a contractual or legal obligation).

If there is a security incident, Xplore Girona, will notify the customer without undue delay and will have to provide the timely information about the security incident as it is known or when the customer requests it reasonably.

Accuracy and veracity of the data

The user is solely responsible for the veracity and correction of the data that he sends to Xplore Girona,, and exonerates in Xplore Girona, of any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them up to date. The user agrees to provide complete and correct information on the contact form or subscription.

Acceptance and consent

The user declares that he has been informed of the conditions regarding the protection of personal data, and accepts and authorizes the processing by Xplore Girona, in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time communicating it to Xplore Girona, in the terms established in this policy. This revocation shall in no case be retroactive.

Changes in the privacy policy

Xplore Girona, reserves the right to modify this policy to adapt it to legislative or jurisprudential novelties, as well as industry practices. In these cases, Xplore Girona, will announce in this page the changes introduced with reasonable anticipation before being put into practice.

Commercial post office

In accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce, Xplore Girona, undertakes not to send commercial communications without identifying them properly.

Xplore Girona, does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. In each of the forms on the website, the user has the possibility of express consent to receive the bulletin, regardless of the commercial information requested.

 

 

COOKIES

On this website we collect and use the information as indicated in the privacy policy. One of the ways in which we collect information is through the use of technology called “cookies”. In Xplore Girona cookies are used for various things.

What is a cookie?

A cookie is a small amount of text that is stored in your browser (such as Google Chrome or Apple Safari) when browsing most websites.

What is NOT a cookie?

It is not a virus, nor a trojan, worm, spam, or spyware, nor does it open pop-up windows.

What information does a cookie store?

Cookies do not usually store sensitive information, such as credit cards or bank details, photographs or personal information, etc. The data they keep is of a technical nature, statistics, personal preferences, customization of contents, etc.

The web server does not associate any person with the web browser. In fact, if you navigate normally with the Chrome browser and start browsing the same web with the Firefox browser, the web does not realize that it is the same person because it is actually associating the information in the browser, not to the person.

What types of cookies are there?

Technical cookies: They are the most basic and allow, among other things, to know when navigating a human or an automated application, when an anonymous user and a registered user are browsing, basic tasks for the operation of any dynamic web.

Analysis cookies: They collect information about the type of navigation you are doing, the sections that you most use, the products consulted, the time frame of use, the language, etc.

Advertising cookies: They show advertising based on navigation, country of origin, language, etc.

What are your own cookies and those of third parties?

The cookies themselves are those generated by the page you are visiting and those of third parties are generated by external services or providers such as Mailchimp, Mailrelay, Facebook, Twitter, Google Adsense, etc.

 

What cookies does this website use?

This website uses its own and third party cookies. The cookies that are detailed below are used on this website:

Own cookies:

Personalization: Cookies help you remember which people or websites you have interacted with, so you can show related content.

Preferences: Cookies allow you to remember settings and preferences such as preferred language and privacy settings.

Security: Cookies that avoid security risks.

Third-party cookies:

This website uses analytics services, specifically, Google Analytics to help the website analyze the users’ use of the website and improve their usability, but in no case are they associated with data that could identify the user Google Analytics, is an analytical web service provided by Google, Inc., The user can check here the type of cookies used by Google.

Social networking cookies can be stored in your browser while browsing Xplore Girona website, for example, when you use the Share Content button with a social network.

You can check in each social profile the type of cookies that are stored.

Can cookies be removed?

Yes, and not just delete, also block, in a general or particular way for a specific domain.

To remove cookies from a website, you need to go to the browser settings and search for those associated with the domain in question and proceed to remove them.

Configuration of cookies for Google Chrome

Configuration of cookies for Apple Safari

Configuration of cookies for Internet Explorer

Configuration of cookies for Mozilla Firefox

If you wish, you can disable Google Analytics tracking through this add-on for the browser offered by Google.

More information about cookies

You can consult the regulations on cookies published by the Spanish Data Protection Agency in its “Guide to the use of cookies” and obtain more information about cookies http://www.aboutcookies.org/

To have more control over the installation of cookies, programs or add-ons in the browser, known as “Do Not Track” tools, that allow you to choose which cookies are authorized, can be installed.

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